Carerix

You can personalize Carerix by adding a profile photo to the menu section at the top right. If no profile photo is uploaded, the first letter of your first name appears in a colored circle instead.

Follow these steps to add or change your profile picture:

Go to Administration → Users

1. Go to Administration → Users
2. Select the relevant user
3. Click on the Attachments tab
4. Upload an image
5. Choose type Photo
6. Leave the Description field empty

💡 Tip! Use a square image (e.g., 400x400 pixels) for the best result. JPEG and PNG formats work best.

After the next system restart, the uploaded image will appear in your profile menu.

If the photo does not appear, try the following:

Clear your browser cookies and cache

1. Clear your browser cookies and cache
2. Refresh the page
3. Log out and log back in

If your photo still does not appear after uploading and refreshing, check the following:

Verify that you selected Photo as the attachment type

Go to Administration → Document Types

Confirm that PhotoTag is selected under Document Class

1. Verify that you selected Photo as the attachment type
2. Go to Administration → Document Types
3. Find the Photo document type
4. Confirm that PhotoTag is selected under Document Class

Important: The PhotoTag setting is necessary for your profile picture to display correctly. Without it, the image will not appear in the menu, even after uploading.

Click Edit on the Photo document type

Check the PhotoTag checkbox under Document Class

Ask your users to refresh their browsers and clear their cache

1. Click Edit on the Photo document type
2. Check the PhotoTag checkbox under Document Class
3. Click Save
4. Ask your users to refresh their browsers and clear their cache

If you receive an error when uploading an image:

Check that the file is in a supported format (JPEG, PNG, GIF)

Ensure the file size is not too large (recommended: under 2 MB)

Try uploading a different image to rule out file corruption

- Check that the file is in a supported format (JPEG, PNG, GIF)
- Ensure the file size is not too large (recommended: under 2 MB)
- Try uploading a different image to rule out file corruption

If you see a "Permission denied" message when trying to upload an image, you may not have the necessary permissions. Contact your administrator to request access to edit user profiles.

If the problem is not resolved, or if you would prefer to contact our support team, please reach out to our helpdesk at <a href="mailto:helpdesk@carerix.com" rel="nofollow noopener noreferrer" target="_blank">helpdesk@carerix.com</a>

Keywords: profile picture, avatar, photo, personalize, user menu

Corporate Identity | How can the Administrator set an image that is visible next to the user's name

Add a Profile Picture

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Add a Profile Picture

Add or change your profile picture

After uploading

Troubleshooting

Photo is not showing in the menu

How to enable PhotoTag

Error when uploading the image

Permission denied