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Delete cookies

How to delete cookies in your internet browser

Updated over 10 months ago

The browser stores cookies to remember your last search for example.
This can lead to an error message.

Problem

A white screen appears or you get the following error message: 'Bad Request Your browser sent a request that this server could not understand.'

Cause

By failures in your cookies, older information is loaded in your browser

Solution

  1. Delete the cookies in your browser:
    - Chrome
    - Internet Explorer 9 & 10
    - Mozilla FireFox
    - Or click here: delete my cookies now

  2. Log out close your browser, open your browser again and log in

  3. If this problem still occurs: Please remove al temporary files from your browser (cashed files) if you haven't done it already.

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Keywords : UD-1493

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