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Delete cookies

How to delete cookies in your internet browser

Updated over 2 weeks ago

The browser stores cookies to remember your last search for example.
This can lead to an error message.

Problem

A white screen appears or you get the following error message: 'Bad Request Your browser sent a request that this server could not understand.'

Cause

By failures in your cookies, older information is loaded in your browser

Solution

  1. Delete the cookies in your browser:
    - Chrome
    - Internet Explorer 9 & 10
    - Mozilla FireFox
    - Or click here: delete my cookies now

  2. Log out close your browser, open your browser again and log in

  3. If this problem still occurs: Please remove al temporary files from your browser (cashed files) if you haven't done it already.

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Keywords : UD-1493

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