Delete cookies

How to delete cookies in your internet browser

Updated over a week ago

The browser stores cookies to remember your last search for example.
This can lead to an error message.


A white screen appears or you get the following error message: 'Bad Request Your browser sent a request that this server could not understand.'


By failures in your cookies, older information is loaded in your browser


  1. Delete the cookies in your browser:
    - Chrome
    - Internet Explorer 9 & 10
    - Mozilla FireFox
    - Or click here: delete my cookies now

  2. Log out and log in

  3. If this problem still occurs: see this article

Keywords : UD-1493

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