To solve a problem in Carerix, it can help to delete the temporary files (cache) of the browser. Symptoms can be:
- Appointment date is not right
- The menu on the left is not correct
- Expanding menu's doesn't work
- Lists aren't right
- You see a error message that keeps repeating
- A problem occurs on your computer, but not on the computer of your colleague.
- Log out and close all tabs/windows
- Open a empty tab
- Delete all temporary files:
- Key combination Ctrl+Shift+Delete (Keep Ctrl and Shift pressed, then click Delete)
- For Google Chrome, make sure that 'From first use' is selected.
- Click 'Delete'
- Close your browser and login in Carerix (make sure you use: https://
- For Safari on Mac: Command+Option+E
- For Chrome on Mac: Command+Shift+Delete