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Attachments not visible
Attachments not visible

What to do if a User can't see certain attachments

Updated over a week ago


A user cannot see certain attachments or is unable to upload new attachments, for example when sending an e-mail or at the Candidate-file.


The most likely cause is that the user has a "User role" that is not allowed to see the "Document Type" of the attachment".


  • Login as Administrator

  • Go to  'Maintenance' | 'Tables'

  • Open the table "Document type of attachment"

  • Open the document type of attachment

  • Tick the boxes for the User roles that are allowed to see the

  • Document type of Attachment

  • Click [Save]
    Repeat 3–5 for other document type of Attachments.

Keywords: UD-580

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