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Carerix My Assistant

Documentation for "My Assistant" | Assistant | Dashboard | Funnel | Match Funnel

Updated this week

What is the Carerix “My Assistant”

The Carerix “My Assistant” offers more insights to stay focused on the ongoing procedures, activities and sales processes. The dashboard shows the user's main workload. You can see the complete match funnel at a glance, where you can see which candidate has been matched to which job at which client.

My Assistant immediately shows how long it has been since the match was set to the current phase. As a manager, you can easily manage agreements. Matches that have been on a certain match phase, for instance, more than three days, must be followed up.

The dashboard is transparent per recruiter. You can view the dashboard of other users if the user role allows this.

How to navigate to "My Assistant"

You can reach “My Assistant” via the button between the logo and the search bar

My Assistant shows, among other things, the following tabs:

  • Activities : Appointments for today and tomorrow, and tasks that are already in progress or are due

  • Matches : This is the match funnel, where you'll find the matches that need attention. From here, you can adjust stages, send messages, and clean up outdated matches.

  • Jobs : On this tab you will find the jobs with their status and matches.

  • Candidates : Shows the candidates so you can quickly see who needs a new assignment with priority.

  • Opportunities : Here are the opportunities that are currently most relevant

  • Placements : Provides an overview of current placements

(Click on a link to go directly to this section)

You can arrange the tabs in the order you like best by dragging the tabs left or right.

My Assistant as start-up screen

As an Administrator, you can choose “My Assistant” to replace the current startup dashboard. It will show as startup screen when no other template is set as startup dashboard.

You can do this easily via Maintenance → Templates → tab Document → Search for STARTUP → Open file → Delete the code “STARTUP”.

As soon as you log in again, My Assistant will immediately show as home dashboard for all users.

List view and Kanban (Drag & Drop) view

Click on an active tab to switch between list and kanban view (if available).

Example:

  1. The My Assistant shows activities

  2. Click on "Matches" to view Matches.

  3. Click "Matches" again to choose between list and Kanban view

Result:

The Kanban view is available for Matches, Leads, Opportunities, and Placements.

Activities

The Activities tab gives you even more insight into your workday. Your calendar shows the schedule for today and tomorrow, and you'll also see your upcoming tasks. Our triggers help you automatically create tasks, which you can now easily view and track.

Meetings

Appointments are visible when the Calendar function is activated.

  • You see the list of appointments for today and tomorrow
    (on Friday, My Assistant shows the appointments for Friday and Monday)

  • Clicking on Upcoming Meetings will take you to the calendar page

  • Clicking on the row will open the appointments

  • By clicking the "+" button you can easily make a new appointment

Tasks

The task view shows the tasks that are active, with a "in progress" or "todo" qualifier

  • If you click on the Tasks title, you will be redirected to the "Tasks" overview page

  • There are two tabs: Open and Expired

    • Open shows all tasks starting today or in the future

    • Expired shows tasks whose day and time have passed

  • The "+" button activates the wizard to create a task

  • Tasks are grouped by days. If there are no tasks on a day, it will not be displayed.

  • The Outdated tab displays tasks sorted by date, with the oldest at the top

  • The status of the task can be adjusted directly from the overview.

Settings for tasks in My Assistant

To define the statuses for the tasks you want displayed

  • Has setting active checked

  • taskstatusclass is one of TaskToDoTag or TaskInProgressTag

Go to Maintenance Tables Filter for table equals "Task Status" open to check the settings

Matches

Understanding the match funnel

The numbers at the top represent data about Matches at a particular match stage group.

  1. Total matches in a particular Match stage group (clickable)

  2. Name of Match stage group

  3. Time period

All match stage groups are inherited from the match group structure, except the last two: successful and unsuccessful. These modified match stage groups are only visible on the dashboard and are displayed at the end of the funnel.

  • Success represents all match stages which have parameters “Match process is finished successfully” and “Final stage” set to Yes
    (In Maintenance Match stages open needed Match stage checkbox “Match process is finished successfully” and “Final stage” set to yes)

  • Unsuccessful represents all match stages which have the parameter “Final stage” set to Yes (In Maintenance Match stages open needed Match stage “Final stage” set to yes)

  • Should you want to move a Match stage group to the right Unsuccessful, the index of that Match stage group needs to be < 990

Actions within My Assistant

We have several ways to help you work even smarter and more efficiently, including:

👉 Stage Changed: Shows how long ago the match was set to the current stage and this column is sortable

👉 Action: from here you can easily plan an appointment or call up an email template

👉 Automatically clean up (outdated) matches

Overview of each Match stage

Clicking on each of the Match stages at the top will load a related overview below.

The columns

  • Stage

  • Stage changed (shows how long it has been since the match was set to the current phase and this column is sortable). It becomes red when it meats SLA conditions (check there)

  • Recommended action (check there)

  • Candidate

  • Status (Candidate status)

  • Job Title

  • Status (Job Order status)

  • Company

  • Contact

  • Source

  • Owner

Columns Match stage, Status (Candidate), and Status (Job Order) are editable from the overview.

View your colleague's matches

  • The Dashboard loads matches that relate to the current user by default

  • Show other matches by picking or searching for another user (up to 10)

  • By clicking on the clear icon the dropdown will be reset and Lean Dashboard will again represent the matches of the current user

Match funnel in Candidate, Job Order, and Company page

On the Details page of Candidate, tab General here is a Match funnel that relates to this particular Candidate

On the Details page of Job Order, tab General here is a Match funnel that relates to this particular Job Order

The same applies to the Company page (General tab on the Details page of the Company)

The Administrator can turn off the visibility of the Match funnel for Candidate, Job Order, and Company in the details page tab "General"

Go to Settings → Seamless panel → showRecordDetailMatchFunnel

MatchSLA

Settings for MatchSLA column in My Assistant:

Within My Assistant, we can alert users to matches that are taking longer than the agreed-upon timeframe. A common example we see from our clients is that they want a candidate to receive a response within 24 hours of applying.

As an administrator, you determine after how many hours the match phase turns red and displays a (!) icon. This can be configured generically for all matches in the dashboard; this is called the match SLA.

As an administrator you can adjust the "SLA" on three levels: For the entire dashboard, per match stage group and per individual match stage.

Instructions are below:

  • General: The "general duration" that applies to all match groups and stages can be found at: Maintenance Settings general matchSLA. This is based on hours, so now it stands at 14 days (72 hours) for all match phases, after which it will turn red again:

  • Match Stage Group: You can then override the default number of hours from the dashboard per match stage group: Tables→ add to filter "Table" "is equal to" and click on magnifier icon to find a table "Stage group match" then press the "Filter" button. Click on any match stage group to check the details page to find the SLA:

  • Match Stage: Finally, you can override the default SLA and Match Stage Group SLA to a specific one for a particular Match Stage in the Match Stage itself: Maintenance → Match stages → per Match stage → SLA.

It is very important to keep track of the speed of ongoing procedures. By informing users about matches that have been in a certain match phase for too long, we can ensure that they stay fully focused on these procedures and increase the chances of a successful match.

Actions on the Match tab

The Match tab in "My Assistant" contains a column with recommended actions. This can include actions such as sending emails from the template list, and it can also include the option to schedule an appointment, along with its details.

Settings for "Action" column in My Assistant

The appointment (date and time) and option to create an appointment will be displayed if these conditions are met

  • The link to the calendar must be activated ( more information )

  • The match phase must be checked as "Screening" or "Client Interview" (In Maintenance → Match Stages → open required Match Stage → checkbox “Screening” or “Client Interview” ) (ask your administrator)

After completing these steps, it's good to know a few details:

  • An appointment can only be displayed if it is linked to the match

  • If the match has no related appointment, there is a button to create a new appointment

  • If a match has multiple related appointments, the most recently created appointment is shown

  • If the meeting is in the past, it will be shown in red, along with a button to create a new appointment

  • The send email action is visible if there is a template available that relates to the current match stage

Settings to automatically clean up matches

My Assistant helps you quickly clean up all incorrect matches.

My Assistant has an automatic alert function for incorrect matches . This could be a match with an available candidate for a filled job:


The icon below informs the user that there is an active match for an already filled job (inactive). The following icon will then appear in the dashboard, even for an inactive candidate:

As soon as you click on the icon, the "match clean up" appears , in which the dashboard asks you whether you want to close the remaining matches on the active job or inactive candidate:

Settings in Carerix
To activate the cleanup tool in the dashboard, we need to know the active statuses of a job and candidate. As an administrator, you can easily specify this for the table items. Administrator → Tables → "Table equals" → "Candidate Status" → open status → specify the status at "Candidate Class":

  • An active status. Nothing required here.

    For the candidate, consider statuses like: New, Available, Passively looking

    For the job, consider statuses like: New, Active, Open

  • An inactive status that is successful. Select "Success"
    For example candidate status "Placed: or job status "Filled:

  • An inactive status that is not successful. Select "Unsuccessful
    For candidate statuses like "Not available" and for jobs "Withdrawn"

When matching, you don't want to see files with an inactive status. In most cases, you don't want to interview a placed candidate with other clients, and you don't need to bring a filled job to the attention of job seekers.

Jobs

The Jobs section in My Assistant provides direct insight into your jobs and their statuses. You can see at a glance which jobs have the status "Open," how many matches there are, and whether any candidates are already in the process.

The last column shows the fill rate. This is ideal when you're looking for multiple candidates for a single position. For example, if you have a job for five people and two have already been recruited, the fill rate will immediately tell you that you're still looking for three more.

Thanks to the start date and created date columns, you can also easily see which Jobs have priority and whether you are still on track to fill them on time.

Candidates

In the Candidates section of My Assistant, you can easily filter your talentpool based on status. This way, you can immediately see which candidates are available, who has an expiring project, or who needs priority assignments.

Thanks to the Match Funnel's insights, you can also see at a glance where a candidate is in the process. You can see how often someone has been introduced to a client, whether interviews are already underway, and whether the candidate has been involved in the process before.

In short: you gain direct insight into the candidates and their procedures.

Opportunities

The "Opportunities" tab provides a quick overview of the most important opportunities. You'll immediately see which programs are available, and for more information, click through to the relevant dossier.

Placements

The "Placements" tab is now available in My Assistant and offers a complete overview of your process. Focusing on the most important details, this feature provides quick and easy access to the most relevant information. For more detailed information, you can still refer to the original files.

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