Skip to main content
All CollectionsFeatures
Remove attachment
Remove attachment

How to remove Attachment(s) from Files

Updated over 4 years ago

In almost in all Files you you are able to add documents at the "Attachments-tab".

Remove an attachment

  • Open a file 

  • Open a record

  • Go to "Atachment-tab"

  • Select the attachment(s)

  • Click [Action] button, choose [Delete]

Checkbox for selection is not visible

At the Attachments-tab in a file you see several files.
However, the checkbox to check this document(s) is missing and so your are not able to remove (some of these) attachments. 

Reason

The Attachments without checkbox does not belong to the file itself, but to a related file. You are only able to remove an Attachment in the file where it directly belongs to. 

In general:

Source... : Also visible at
Candidate: Match
Job order: Match
Contact: Match, job order
Company: Match, Job order file, Contact
User: All the files where the user is the Owner
Office: All the files where the Owner belongs to the Office

Tip: Add directions to the Office so the directions are always available.

Did this answer your question?