The e-mail address is linked to a file (Candidate or Contact)

  • Go to 'Candidates' or 'Contacts'.

  • Search: "e-mail address" contains "<the e-mail address>".

  • Open the file that contains the e-mail address.

  • Erase the field E-mail addresses

  • Click [Save].

The e-mail address is not linked to a file

  • Go to "E-mail".

  • Search the e-mail address at All Received.

  • Open the e-mail.

  • Click Remove E-mail address from list.

Keywords: UD-579

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