With Carerix you can easily send an Email to a group Candidates or Contacts.
Method
As example we give the situation where you want to send a change of address to a selection contacts.
Adjusting and sending existing Email template.
In this example we're working with the standard library template "Blank to contactperson".
- Go to 'Files' | 'Contactpersons'
- Go to the Contactpersons Overview and select the checkbox in front of one or more Contactpersons
- Select under "Choose Email" the template :"Blank to contactperson". The Email frame opens.
- Click on the button [Edit] fill the fields;
- When you had selected multiple contactpersons, each will recieve their own email addressed to them personnaly. We don't use bcc emails, each contactperson will get a seperate email.
- Click the button [Generate} emails to send the messages. When you want to first test the content of a message, you can use the "Send example" to an address.
As our second example we take the situation where you want to send an address-change to multiple contactpersons:
Create an Email template
An Carerix admin is able to create new templates.
- Go to 'Maintenance' | 'Templates'
- Create a new Email Template
Name: Change of Address
Visible with: Contact
Email template testing
- Go to 'Files' | 'Contacts'
- Go to the overview of Contacts and select one ore more Contacts
- Select at "Send email(s)" the template "Change of Address".
The email screen opens. - Check whether the message is alright.
If that is not the case click [Cancel] and change the template.
Iterate this proces until the template is alright. - Is the message okay?
Then fill in your own email address at "Email address for test" and click [send]. - Check whether you received your Email.
If the email is not okay, change the Template until it is correct.
Send Mailing
The idea is that you have for the Contact a group 'Newsletter'.
And you decided to send everyone in this group an change of address.
- Go to 'Files' | 'Contacts'
- Select the Contacts with the next searchrule:
Group is equal to "Newsletter" - Select at Send Email(s) the Template "Change of address".
Now the email screen opens. - Click [Generate emails].
All email messages are now generated. After this the Email messages automatically are going to be send. It could take some time before all messages are being send.
Hints
- Send a message to a selection of the Candidates works like this:
In the Template with Visible with fill in : Candidate
Insert Candidate instead of Contact in the instructions here above. - This way you can send an Email to a couple of thousand receivers.
If this number is larger, then you have to split the list.
You can do that according to the instructions below:
Add as search-criterium: lastname starting with a b c
Now that you have a shorter list, send the email.
Repeat this proces for the lastname: lastname starts with d e f, g h i etc. until you have run through the complete alphabet.
- Make sure that the Template chooses the correct address: Business or Private;
With Candidates it is normal that only a private address is filled in
With Contacts only a business address
To be sure that the just notified process elapses well, you can click the checkbox at: Use other email address if not available: If one address is not filled in, Carerix takes the other address.
Remark
- Choose in the Template with Visible at for the "Contact" and not for the "Contact (CAMPAIGN)".
This last named option makes the Template available in a Contact-file.
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Keywords: UD-2052