Skip to main content

Change password

How to change your Carerix password

Updated over a week ago

Carerix is delivered with one default user: 'Admin'. This user has administrative privileges. For security reasons, you must change these login details immediately after your first login.


1. Changing your own credentials

To update your personal login information and profile:

  1. Navigate to your login page: Go to [applicationname].carerix.net.

  2. Log in: Use your current username and password.

  3. Open Profile: Click on 'My profile' in the left-hand menu.

  4. Update Credentials: Enter your new Username and/or Password.

  5. Complete Profile Details: Fill in the following fields, as they are used for your email signature:

    • First name and Last name

    • Business email

    • Website URL

    • Social media links

    • Job title

  6. Save: Click [Save] to apply the changes. Use [Cancel] if you wish to return to the overview without saving.


2. Password recovery for users (Self-service)

If a user cannot log in, they can request a password reset email themselves. They will need their username and access to the email address stored in their Carerix profile.

  1. Go to the login screen: Navigate to your specific Carerix URL.

  2. Request Reset: Click the 'Forgot password?' link.

  3. Enter Details: Provide the username and the email address associated with the account.

  4. Send Link: Click the button 'Send a link to choose a new password'.

  5. Set New Password: Use the link sent via email to create a new password.


3. Changing passwords for other users (Administrators)

As an administrator, you can manually reset passwords for other team members:

  1. Navigate to Users: Go to Maintenance > Users.

  2. Select User: Open the profile of the specific user.

  3. Enter New Password: Fill in the 'New password' field.

  4. Confirm: Re-enter the same password in the 'Confirm new password' field.

  5. Save: Click [Save]. The user can now log in with the new credentials.


Important Notes

  • Password Requirements: A new password must be at least 12 characters long and include at least one uppercase letter, one lowercase letter, and one number.

  • Email Address: Your username is linked to your default Carerix email address . Please choose a fitting username. Example: If your username is p.jansen, your default Carerix email address will be formatted as: p.jansen@company.mail.carerix.net.

  • Profile Completion: Ensure all profile fields are completed accurately, as this data is used to generate your email footer.

Labels: UD-408

Did this answer your question?