When you send an e-mail form Carerix, you always use a template. In the template it is set if the text needs to be plain text or HTML. With HTML you notices that with 'Enter' you always get a empty line.
Explanation
Reason for the extra blank line is the following:
HTML knows two codes for "next line".
<br>, a "break"
This will go to the next line
<p>, a "paragraph"
This wil start the next paragraph, usually a blank line will get under this.
Within HTML the 'Enter' is seen as: "Start a new paragraph". Thats explains the blank line.
Solution
There are two ways to go to the next line, without a blank line:
Shift + Enter
By using "Shift + Enter" you add a <br>. So you don't start a new paragraph, and you'll go to the next line without a blank line.
Margin=0
You can also modify the HTML "style" definition.
With a CSS style definition you can specify the distance between two paragraphs. You add the following code on top of your template:
<STYLE type=text/css>
body, li, p {
margin: 0;
}
</STYLE>
Tip
The best way to define style is in the e-mail Header.