You have a received email opened in Carerix. You want to copy a selection of text to paste it somewhere else.

Problem and reason

Normally when you select some text, you'll have the option to 'cut/copy/paste'. However, this menu is dimmed to indicate that the options aren't available. 

The reason for this is that the received email is read-only and can't be changed.


You are still able to copy the text. 

  • Select the text

  • Click "ctrl + C" (on apple: "cmd + C")
     After that you are able to paste the text as you're used to

Keywords: UD-1774

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