You click on + icon at e-mail or you click [New] in the e-mail overview. Then you are logged out of Carerix (you see the login window).


The reason is that there is not an e-mail template with the code "BLANK".


Install the e-mail template "Blank E-mail" from the template library:

  1. Log in as Administrator;

  2. Go to "Maintenance" - "Templates" - [library];

  3. Search the template "Blank E-mail"

  4. Click on [Install] to install the template;

  5. Log out and log in to use the template.

Did this answer your question?