An inactive user does not count for the permitted number of users (seats). The administrator can deactivate users.
Method
Deactivating the user
Click 'Management' - 'Users'.
Click the specific user.
Check the 'Deny login' option
Setting different owner for the files
Filter for "Owner is equal to..." (the inactive user).
Select all results.
Select action: Set owner....
Choose new owner.
Preventing the inactive user from receiving e-mails
Incoming e-mail for the inactive user is delivered to the owner of this user. Prevent this as follows:
Remove the e-mail settings of the user.
Change the username, e.g. from John to John_removed. This prevents e-mails directed to john@example.mail.carerix.net from arriving.
Ask the Administrator of your e-mailserver to shut down the mailbox of this user and set an alias/redirect the messages to a colleague that adopt the function.
Reactivating the user
Click 'Management' - 'Users'.
Click the "Inactive users" tab.
Click the specific user.
Check the "Active" option.
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Keywords : UD-417