Under an incoming email you see the following message concerning related files:

" Related files
Contact...
...
Companies...
..."

This information wasn't in the email.

Explanation

When an email arrives in Carerix, Carerix tries to determine to which files the email belongs. Is the outgoing mail sent to a contact in Carerix, then the reply will be to the same contact.

A small summary of the files is placed under the email:

  • You see the context of the message;
  • The status of the concerning files can be changed easily;
  • By clicking on the name of the company/contact, you go to the detailpage of the concerning file.

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Keywords: UD-1745

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