Problem

Example: you see all appointments for a week on a single day. (monday)

Solution

Incorrect data is stored in the browser cache or your timezone is setup incorrectly.

  • Delete the temporary internet files ("cache") of the browser.
  • Restart the browser.
  • Go to http://your-company.carerix.net, do not log in yet!
  • Press F5 or the refresh button of your browser.
  • Log in.
  • Repeat the steps above if the problem is not solved immediately.

Tips

  • Carerix adjusts the timezone to the timezone of the computer you have last logged in with. Make sure your timezone is setup correctly.
  • Check if you do not have zoom active in your browser. This may also cause this.

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Keywords: UD-93

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